The District Department of Transportation’s (DDOT) Transportation Online Permitting System (TOPS) is getting a facelift: the redesigned TOPS—which goes live on Thursday, November 7, 2013—offers public space permit applicants a more streamlined experience.
The remodeled site offers users a more intuitive interface and frontloads a lot of important features so that visitors can find information about permit fees and conditions; required documents; kiosk locations; and permit types up-front, without having to log-in to the site.
For registered users, the TOPS site offers more useful tools as well. A glossary helps familiarize users with technical language. An interactive map features different layers (for example, permitted public space projects, street tree locations) that can be toggled on and off by the user, street-view capabilities, and a tool that allows users to measure public space dimensions in an area.
DDOT’s new TOPS site not only provides users with a smoother, easier-to-navigate online tool for all their public space permitting needs, it also allows the agency to more efficiently process the influx of public space permits it receives. TOPS allows DDOT staff to review submitted documents electronically and provide revisions and stamp their approval electronically as well. DDOT has processed more than 90,000 public space permits in the last three fiscal years.
For more details about TOPS please visit tops.ddot.dc.gov. To contact DDOT’s Public Space Permits Center please call (202) 442-4670.